About Us

About Us

BestRiverCruiseDeals.com and our parent company are certified and authorized brokers for Uniworld River Cruises, Viking River Cruises, Avalon River Cruises, AMA Waterways River Cruises and Tauck River Cruises. 

BestRiverCruiseDeals.com and our professional, experienced staff shops for you for the best deals

All of our staff have at least 18 years experience and each has sailed on river cruises.

It is important that our valued clients are aware that BestRiverCruiseDeals.com offers Cash Back on most river cruises. We encourage our clients to call for the best, up-to-the-minute deals as prices can change quickly. Prices can only be guaranteed with a deposit or full payment on a booking which goes directly to the river cruise line.

Because of agreements with our valued suppliers, we do not publish or email our Cash Back offers. When you speak to one of our river cruise specialists, the Cash Back offers are based on current supplier promotions, availability and our exclusive system of sharing the river cruise line’s commission. Once you are booked, the supplier promotion price will appear on your invoice along with the Cash Back, which will be deducted from your final payment directly with the river cruise line.

BestRiverCruiseDeals.com’s parent company, Key Cruises, has national affiliations with CLIA, Iatan, NACTA, Niche Cruise Marketing Alliance, and Vacation.com

We are also proud members of the Better Business Bureau (BBB).

But we don’t stop there. We have a keen sense of what you, our valued customers, are looking for, and for that reason we offer these advantages:

SAVINGS & SECURITY

If you compare our cruise prices, please be sure that online agencies do not have extra charges in fine print or at check out time. BestRiverCruiseDeals.com has NO add-on fees for booking or processing. We encourage you to call us for the latest and most up-to-date promotions to better serve you.

Cancelations and/or changes in your reservation are in accordance with each cruise line’s policies. Please check the supplier websites for their terms & conditions.

A deposit is all that is required to secure your cabin and the promotions on any cruise line provided it is within the cruise line policies.

Refunds must be requested in writing before the final payment is due and in accordance with the policies of each cruise line and Key Cruises terms & conditions on your invoice.
And, your credit card payments are SAFE and SECURE, since they go directly to the cruise line.

Key Cruises reserves the right to charge a $50 per person administrative fee by check for any canceled booking for any reason after 14 days from payment. Cancellations must be in written form to Key Cruises office.

Our GUARANTEED LOWEST PRICES

Prices on all river cruises are based on complete prices including port charges, taxes & fees, current, available, advertised cabins, non group space, and new bookings only and do not include special amenities or exclusive promotions, closeouts or special exceptions. Guarantee does not apply to air or land packages and must meet cruise line requirements. Offer must be made by accredited cruise agency and must be verified by Key Cruises. Guarantee only applies to same sailing & cabin category of each river cruise ship within 14 days of booking and does not apply to cruises within penalty period as specified by Key Cruises and our valued river cruise suppliers. BestRiverCruiseDeals.com and its parent company, Key Cruises, is not responsible for any published errors or omissions on our website. We strive to maintain up to date information, but from time to time, the information contained herewith may not be accurate due to the timeliness of the supply line provided by our travel partners. We represent most major cruise lines as a fully independent broker. All rates are based on double occupancy. Single rates are quoted on request. Air, taxes, government fees, transfers, visas, are not included and will be quoted as separate fees. Please contact our river cruise specialists for details


SUPPORT

Our client service department is available every hour of every business day. Whether you are a past passenger of BestRiverCruiseDeals.com or a first timer, we realize that questions may arise from time to time. If our phone lines are busy, please leave a detailed message and we will contact you back promptly.

We are Not a call center. Our client service professionals answer your calls personally.

Even with all these goodies, we realize that cruisers, whether experienced or first timers, sometimes need help in choosing their cruise vacation or specifics about their travel arrangements.

Our goal is 100% customer satisfaction. To achieve this, we attempt to answer all your questions and concerns before you set sail. Our help desk is there for you during business hours to offer you advice and answer your questions before AND after you book your cruise,

Thanks, and welcome to BestRiverCruiseDeals.com.

Hours:
Monday-Thursday 9:00 AM – 8 PM ET
Friday: 9:30 AM- 5 PM ET
Local 215-444-9729 Toll Free 1-888-539-1881